Shutter Configuration

Back Bay Shutter Configuration

PANELS WITH DIVIDER RAIL

Panels with divider Rail

PANELS WITHOUT DIVIDER RAIL

Panels without divider rail

PANELS WITHOUT DIVIDER RAIL

Panels without divider rail

CAFE STYLE PANELS

Cafe style panels
A word about installation: Perfect.

A word about installation: Perfect. Nobody’s perfect you say? Then you’ve never met our installation crew. Professional, prompt and courteous, they know how to make shutters fit even a crooked window opening. (They also take off their shoes and bring their own vacuums for clean-up, too.)

Shutters configuration is just as important as the shutters. While we make exceptional window treatments, if they’re not installed properly, they won’t work or look right. And that would make us lose us sleep at night – knowing that we didn’t supply our customers with the very best service. (And we need our sleep.)

That’s why we have an installation crew that takes their jobs seriously. These guys are pros. They treat the homes they service just like their own homes. These aren’t subcontractors, they’re part of our team, and are just as obsessed as we are about offering the highest level of customer service there is. They’re well trained in the workings of all of our products, so they know when something is off, or not working correctly. They’re polite to homeowners, and courteous to any other workmen who might also be on the job site.

If something is less than perfect, they’re going to let the client know about it and rectify it quickly. They don’t try and get away with things in the field. Our installers are professionals and they’re very passionate about what they do.

Don’t take our word for it. Here’s what designer Blair Hamaty had to say about our installers’ work at the Mandarin Oriental: “They came in very professionally, They drilled where they had to drill, cut where they had to cut. Not only did they do it perfectly, but you could not see any flaws whatsoever.” This is from a designer whose company sees hundreds of installations a year.

So, when you’re buying a high end item that must be installed, remember that the installation is every bit as important as the item itself. Leave your shutters configuration to us. It can literally make or break your purchase.